Support

Questions, bugs, or feedback — we're glad to help.

Common questions

Do I need an account?

No. Magramane works fully without one — your data stays on your device. An account only adds optional cloud backup and the community leaderboard.

How do I back up or move my data to a new phone?

Create an account and sign in. Your data is backed up to your account, and signing in on a new device restores it.

How does the leaderboard work? Is it private?

It's off by default. If you turn it on, other signed-in users can see your chosen nickname, weekly activity totals, your team and (optionally) your photo — nothing else, and never your email. You can turn it off, or change your nickname and photo, at any time.

The map won't load offline.

Open the hiking screen and use Download area while you have signal, before heading out. Street and terrain layers can be saved offline; satellite needs a connection.

How does the weight forecast work?

It uses a published dynamic energy-balance model, calibrated to your own weigh-ins, to project your likely trend for the next month. It's an estimate that assumes your current habits continue — not medical advice.

How do I delete my data?

See Delete account for cloud data, or clear it in the app / uninstall for local data.

Is this medical advice?

No. Magramane is a wellness tool and its estimates are not medical measurements. Consult a health professional for medical decisions.